Privacy Policy

Who Bathroom Warehouse Privacy Policy

Who Bathroom Warehouse (MT&J Group PTY LTD, ACN 37 649 324 309) ("we," "our," or "WBW") is committed to protecting your personal information. We value your privacy and respect your rights under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, store, use, and disclose your personal information.

1. Information We Collect

When you interact with us through our website www.whobathroomwarehouse.com.au or in-store, we may collect personal information such as:

Name

Address

Email address

Phone number

Date of birth

We will only collect non-sensitive personal information necessary for fulfilling our business operations.

Sensitive Information Exclusion:
We do not collect or store information that reveals your:

Political, religious, or philosophical beliefs

Health or sexual orientation

Racial or ethnic origin

Criminal convictions

2. How We Collect Information

Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small pieces of data that help us recognize your preferences and improve your return visits. Cookies do not personally identify you. You can manage cookie preferences via your web browser settings, but disabling cookies may affect website functionality.

Surveys & Market Research: Occasionally, we may ask for additional information through surveys or research, which helps us improve our services. Participation is entirely optional.

3. Using Your Personal Information

We collect and use your personal information for the following primary purposes:

Business operations: To provide, manage, and enhance our services, including fulfilling orders and providing customer support.

Marketing and communications: To keep you informed about promotions, special events, and new products. We may also use your information for product development and research purposes.

We will not disclose your personal information except:

To ensure the smooth operation of WBW services (e.g., confirming your purchase or improving our services).

To comply with legal requirements.

For health and safety reasons (to mitigate risks).

With your explicit consent, where necessary.

4. Disclosure of Personal Information

We will never sell or rent your personal information to third parties. However, we may share your information with trusted third parties (such as service providers) who are required to keep it confidential and comply with privacy laws.

Third-Party Services: We may work with vendors who assist in operating our business (e.g., delivery services, payment processors). These third parties will have access to your personal information only to the extent necessary to perform their services for WBW and will be bound by similar privacy protections.

5. Protecting Your Information

We take the security of your personal information seriously and implement measures to ensure that it is stored safely. While we take all reasonable steps to protect your data, no transmission over the internet is completely secure. You transmit information at your own risk.

6. Your Rights

Opting Out: You can unsubscribe from our marketing emails at any time. Simply email service@whobathroomwarehouse.com.au with the subject “UNSUBSCRIBE.”

Access & Correction: You have the right to request access to the personal information we hold about you. If you believe any information is incorrect, you can request that we correct it. Please contact our Privacy Officer at (07) 5522 0365 for assistance.

7. Contacting Us

If you have any concerns or questions about this Privacy Policy, or wish to exercise any of your rights, please contact us at:

Phone: (07) 5522 0365

Email: service@whobathroomwarehouse.com.au

For additional information on privacy and your rights, visit the Australian Privacy Commissioner’s website at www.privacy.gov.au.

8. Modifications to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect as of the date of posting. We encourage you to review this policy periodically for any updates.

Thank you for trusting Who Bathroom Warehouse with your personal information. We are committed to ensuring your privacy and security